July 17, 2008
Hampton Terrace #1 in Lenox, TripAdvisor.com
At Hampton Terrace Bed and Breakfast in Lenox, MA, we attempt to make every guest happy for every night they stay with us. Since 1999, when we bought the inn, that represents 26,300 opportunities to meet or fall short of expectations.
Let us start by saying that we KNOW we cannot please all of the people all of the time….although we try very hard. It is especially difficult to do that in a 110-year-old historic home, where every room is different and expectations are hard to manage. For those who are looking for the uniformity and guarantees of a cookie-cutter hotel chain, they may not be prepared for what they find in an inn….a place where such guarantees are replaced by distinct experiences, authenticity and the warm embrace of an innkeeper hoping to earn a repeat guest. More on Hampton Terrace #1 in Lenox, TripAdvisor.com
Filed under Blog by stan


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